DEFINE
PRODUCT
&
BUSINESS NEEDS
DEFINING PRODUCT
AND
BUSINESSES NEEDS
Define Product or Feature
Stakeholder Requests
Vision & goals
Priorities
​
​
​
Define Product or Feature
Stakeholder Requests
Vision & goals
Priorities
​
​
SYNTHESIZE
​
ANALYZE
IDEATE
SYNTHESIS,
ANALYSIS,
AND IDEATION
Consumer needs
Consumer insights
Document requirements
Analytics review
Content audit
User interviews
​
Understand trends
Heuristic evaluation
Ethnographic studies
Focus groups
Personas
Other research (e.g., card sort)
CONCEPT
CREATE MOCKUPS
CONCEPTING
AND MOCKUP CREATION
User stories
Flows
​
PROTOTYPE
USER TEST
PROTOTYPING
AND USER TESTING
Prototypes of increasing fidelity
Usability testing
Iterative revision to design
SPECIFY INTERACTIONS &
IMPLEMENT
INTERACTION
DEFINITION & IMPLEMENTATION
Finalize interaction details
Communicate design
Communicate Interaction Detail
RELEASE
&
A/B TEST
PRODUCTION
& A/B TESTING
Testing Alternative options in production
User testing early launches
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3 cups
Blueberries
3 cups
Flour
2 tsp.
Cinnamon
1 cup
Sugar
2 tsp.
Oil
2 tbsp.
Salt
1½ cups
Butter